Courses offered at TBG Learning Colchester
Pre Apprenticeship Routeway 4: 26 week Duration
Hair and Beauty
Those who work in the Hair and Beauty sector provide an important service for their clients. The UK Hair and Beauty industry provides personal services such as hairdressing, beauty therapy, body therapy and massage. For those of you who like the glitz and glamour of film and TV the hair and beauty sector also provide professional services such as make-up for film and television. If Hair and Beauty is the career for you, this course will provide you with the knowledge, understanding and especially the skills required to prepare for work in the hairdressing or beauty therapy sector.
You will be studying
• Course introduction/personal safety
• Introduction to the hair and beauty sector
• Skincare
• Hair art
• Plaiting and twisting hair
• Functional skills Maths, English and ICT*
*Optional choice
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Eligibility
Customers must be aged 16-19*. No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.
*Restrictions apply
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Qualification(s) Available
• Level 1 Award in Hair and Beauty
• Award in Personal Safety
• Award for Work Experience Placement
• Functional skills Maths, English and ICT
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Hospitality and Catering
The hospitality and catering industry is one of the most dynamic and fast paced of professions with exciting and varied careers. The UK hospitality and catering industry is made up of about 263,000 outlets, and employs a workforce of 1.7 million people. The industry covers people working in commercial kitchens, hotels, restaurants, cafes, fast food outlets, pubs and clubs and those working as contract caterers to other industries. If you are interested in career in hospitality and catering you could even gain employment at the Olympics in 2012 or in a quality hotel or restaurant.
You will be studying
• Course introduction/personal safety
• Introduction to the hospitality industry
• Customer service in the hospitality industry
• Serving food and drink
• Front office operations
• Safe user award
• Functional skills Maths, English and ICT*
*Optional choice
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Eligibility
Customers must be aged 16-19*. No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.
*Restrictions apply
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Qualification(s) Available
• Level 1 Certificate in introduction to Hospitality
• Award in Personal and Social Developent at Entry 3 and Level 1.
• Award for Work Experience Placement
• Functional skills Maths, English and ICT |
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Business Administration
Administration is at the heart of all organisations, it is what keeps the business running behind the scenes. Your role within business administration will depend on the size of the organisation, and the requirements, so if you think of yourself as an organised people’s person, then this could be a potential career route for you. This could lead to a wide range of further qualifications or employment.
You will be studying
• Course introduction/personal safety
• Developing reception and filing skills
• Budgeting and Money Management
• Job seeking skills
• Developing customer service skills
• Group and team communications
• Understanding business communications
• Using Phone, fax and photo copier
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Eligibility
Customers must be aged 16-19*. No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.
*Restrictions apply
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Qualification(s) Available
• Level 1 Certificate in Skills Towards enabling Progression (Business Administration)
• Award in Personal Safety
• Award for Work Experience Placement
• Functional skills Maths and English |
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Retail Knowledge
Retail is a growing industry and reflects the changing approach in how we purchase our goods. Shopping on-line is now a familiar experience too many of us and continues to develop and offer even more opportunities that are both local and global in their reach. If the world of Fast Moving Consumer Goods (FMCG) excites and motivates you, then Retail Knowledge level 1, will develop your potential and is a positive way forward into the possibility of your future career.
You will be studying
• Course introduction/personal safety
• Introduction to retail skills
• Budgeting and Money Management
• Job seeking skills
• Developing customer service skills
• Group and team communications
• Understanding business communications
• Using Phone, fax and photo copier
• Functional skills Maths and English
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Eligibility
Customers must be aged 16-19*. No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.
*Restrictions apply
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Qualification(s) Available
• Level 1 Certificate in Skills Towards enabling Progression (Retail)
• Award in Personal Safety
• Award for Work Experience Placement
• Functional skills Maths and English |
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Customer Service
Good customer service is all about bringing customers back and about sending them away happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.
You will be studying
• Course introduction/personal safety
• Budgeting and Money Management
• Developing customer service skills
• Group and team communications
• Understanding business communications
• Using Phone, fax and photo copier
• Functional skills Maths and English
|
Eligibility
Customers must be aged 16-19*. No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.
*Restrictions apply
|
Qualification(s) Available
• Level 1 Certificate in Skills Towards enabling Progression (Customer Service)
• Award in Personal Safety
• Award for Work Experience Placement
• Functional skills Maths and English |
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Construction
The Construction industry is a huge sector, employing over 2.2 million people within the UK. Construction is project based work and is essentially an exercise in teamwork and organisation. Work is carried out with many different specialists across the sector, as well as with clients and the general public. Most people in the industry enjoy the variety the work offers, as well as being able to get out and about, and often being able to see the finished product of their work.
You will be studying
• Course introduction/personal safety
• Developing plumbing skills
• Developing electrical installation skills
• Developing building maintenance skills
• Performing decorating and paper changing operations
• Working in a team to handle resources
• Communication solutions to others
• Functional skills Maths and ICT*
*Optional choice
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Eligibility
Customers must be aged 16-19*. No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.
*Restrictions apply
|
Qualification(s) Available
• Level 1 Extended Certificate in Customer service
• Award in Personal Safety
• Award for Work Experience Placement
• Functional skills Maths and English |