Courses offered at TBG Learning Derby
Pre Apprenticeship Routeway 2: 12 week Duration
Creative Media : Digital Skills/ IT)Information Technology
The digital world is all around us and one of the biggest growing industries. This creative course will provide you skills you need in life to make the best of the digital world. You will get real hands on experience and learn how to create animation, film and video, make the best of digital images and use the internet safely.
You will be studying
• Course introduction/personal safety
• Digital audio
• Digital images
• Digital video
• Animations
• Sharing via the internet
• Sharing via multi-media
• Functional skills Maths, English and ICT*
*Optional choice
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Eligibility
Customers must be aged 16-19*. No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.
*Restrictions apply
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Qualification(s) Available
• Level 1 Certificate in Skills Towards enabling Progression (Customer Service)
• Award in Personal Safety
• Award for Work Experience Placement
• Functional skills Maths and English |
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Pre Apprenticeship Routeway 4: 24 week Duration
STEP UP
Business Administration
Administration is at the heart of all organisations, it is what keeps the business running behind the scenes. Your role within business administration will depend on the size of the organisation, and the requirements, so if you think of yourself as an organised people’s person, then this could be a potential career route for you. This could lead to a wide range of further qualifications or employment.
You will be studying
• Course introduction/personal safety
• Developing reception and filing skills
• Budgeting and Money Management
• Job seeking skills
• Developing customer service skills
• Group and team communications
• Understanding business communications
• Using Phone, fax and photo copier
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Eligibility
Customers must be aged 16-19*. No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.
*Restrictions apply
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Qualification(s) Available
• Level 1 Certificate in Skills Towards enabling Progression (Business Administration)
• Award in Personal Safety
• PSD (Personal, Social Development Entry Level 3 and Level 1 NOCN
• ITQ Award Level 1
• Award for Work Experience Placement
• Functional skills Maths and English |
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Customer Service
Good customer service is all about bringing customers back and about sending them away happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.
You will be studying
• Course introduction/personal safety
• Budgeting and Money Management
• Developing customer service skills
• Group and team communications
• Understanding business communications
• Using Phone, fax and photo copier
• Functional skills Maths and English
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Eligibility
Customers must be aged 16-19*. No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.
*Restrictions apply
|
Qualification(s) Available
• Level 1 Certificate in Skills Towards enabling Progression (Customer Service)
• Award in Personal Safety
• PSD (Personal, Social Development Entry Level 3 and Level 1 NOCN
• ITQ Award Level 1
• Award for Work Experience Placement
• Functional skills Maths and English
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Retail Knowledge
Retail is a growing industry and reflects the changing approach in how we purchase our goods. Shopping on-line is now a familiar experience too many of us and continues to develop and offer even more opportunities that are both local and global in their reach. If the world of Fast Moving Consumer Goods (FMCG) excites and motivates you, then Retail Knowledge level 1, will develop your potential and is a positive way forward into the possibility of your future career.
You will be studying
• Course introduction/personal safety
• Introduction to retail skills
• Budgeting and Money Management
• Job seeking skills
• Developing customer service skills
• Group and team communications
• Understanding business communications
• Using Phone, fax and photo copier
• Functional skills Maths and English
|
Eligibility
Customers must be aged 16-19*. No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.
*Restrictions apply
|
Qualification(s) Available
• Level 1 Certificate in Skills Towards enabling Progression (Retail)
• Award in Personal Safety
• Award for Work Experience Placement
• PSD (Personal, Social Development Entry Level 3 and Level 1 NOCN
• ITQ Award Level 1
• Functional skills Maths and English |