LearnersJobs at TBGEmployersParntersReferrers

Courses offered at TBG Learning West Bromwich




Pre Apprenticeship Routeway 4: 24 week Duration

Hair and Beauty
Those who work in the Hair and Beauty sector provide an important service for their clients. The UK Hair and Beauty industry provides personal services such as hairdressing, beauty therapy, body therapy and massage. For those of you who like the glitz and glamour of film and TV the hair and beauty sector also provide professional services such as make-up for film and television. If Hair and Beauty is the career for you, this course will provide you with the knowledge, understanding and especially the skills required to prepare for work in the hairdressing or beauty therapy sector.


You will be studying

• Course introduction/personal safety
• Introduction to the hair and beauty sector
• Skincare
• Nail art
• Plaiting and twisting hair
• Functional skills Maths, English and ICT*

*Optional choice

#
Eligibility
Customers must be aged 16-19*. No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.

*Restrictions apply

Qualification(s) Available
• Level 1 Award in Hair and Beauty
• Award in Personal Safety
• Entry 3 Award in progression
• Level 1 Award in progression
• Award for Work Experience Placement
• Functional skills Maths or English

Retail Knowledge
Retail is a growing industry and reflects the changing approach in how we purchase our goods. Shopping on-line is now a familiar experience too many of us and continues to develop and offer even more opportunities that are both local and global in their reach. If the world of Fast Moving Consumer Goods (FMCG) excites and motivates you, then Retail Knowledge level 1, will develop your potential and is a positive way forward into the possibility of your future career.


You will be studying

• Course introduction/personal safety
• Introduction to retail skills
• Budgeting and Money Management
• Job seeking skills
• Developing customer service skills
• Group and team communications
• Understanding business communications
• Using Phone, fax and photo copier
• Functional skills Maths and English

#
Eligibility
Customers must be aged 16-19*. No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.

*Restrictions apply

Qualification(s) Available
• Level 1 Certificate in Skills Towards enabling Progression (Retail)
• Entry 3 Award in progression
• Level 1 Award in progression
• Award in Personal Safety
• Award for Work Experience Placement
• Functional skills Maths and English

Business Administration
Administration is at the heart of all organisations, it is what keeps the business running behind the scenes. Your role within business administration will depend on the size of the organisation, and the requirements, so if you think of yourself as an organised people’s person, then this could be a potential career route for you. This could lead to a wide range of further qualifications or employment.


You will be studying

• Course introduction/personal safety
• Developing reception and filing skills
• Budgeting and Money Management
• Job seeking skills
• Developing customer service skills
• Group and team communications
• Understanding business communications
• Using Phone, fax and photo copier

#
Eligibility
Customers must be aged 16-19*. No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.

*Restrictions apply

Qualification(s) Available
• Level 1 Certificate in Skills Towards enabling Progression (Business Administration)
• Entry 3 Award in progression
• Level 1 Award in progression
• Award in Personal Safety
• Award for Work Experience Placement
• Functional skills Maths and English

Customer Service
Good customer service is all about bringing customers back and about sending them away happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.


You will be studying

· Course introduction/personal safety
· Budgeting and Money Management
· Developing customer service skills
· Group and team communications
· Understanding business communications
· Developing reception and filing skills
· Using Phone, fax and photo copier
· Job seeking skills  
· Functional skills Maths and English

#
Eligibility
Customers must be aged 16-19*. No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.

*Restrictions apply

Qualification(s) Available
• Level 1 Certificate in Skills Towards enabling Progression (Customer Service)
• Entry 3 Award in progression 
• Level 1 Award in progression
• Award in Personal Safety
• Award for Work Experience Placement
• Functional skills Maths and English

Kickstart Gold
Full time course for 16 - 18 year olds, not in education, training or employment, to help them back into a structured programme of learning. Kickstart Gold is a programme designed to your individual needs to help you achieve what you want from life. You'll have the chance to take part in a work experience placement and programme tasters in Hair, Nail & Beauty, Retail, Customer Service and Business Admin

You will be studying
· Functional skills Maths and English
· Employability Skills
· Working towards a progression route

Eligibility
This course is for people  aged 16-18 who are not in education or employment  No formal qualifications are required, but you will be asked to complete a reading and writing test, to ensure we offer the correct level of support. UK/EU residency rules apply.
Qualification(s) available