If you completed a training course with TBG Learning and are waiting to receive your qualification certificate, please be aware that it can take up to six weeks for the awarding body to issue your certificate to TBG Learning. On receipt of your certificate from the awarding body, we then post it on to you, so please allow seven weeks before contacting us.
If a period of seven weeks has past and you have not yet received your certificate, then please fill in the form on the Contact Us page detailing the course that you completed, the date you completed it and which learning centre you attended. A member of our team will then get back to you with further information as to when you should receive your certificate.
If you are waiting to receive your certificate but have moved address and want to notify us of your new address that we should send your certificate to. Then please again complete the form on the Contact Us page and we will update your information on our system.