Train to Gain NVQs
Train to Gain is a national government initiative available to employers to help support the development of their employees who do not qualify for Apprenticeships and are aimed at employees seeking to gain their first full Level 2 qualification. Staff can gain a nationally recognised NVQ qualification at level 2 designed and approved by businesses for businesses in a range of sectors. Train to Gain NVQs offer the opportunity for staff aged 25 plus to train and gain qualifications in their jobs.
TBG Learning work with employers to develop a personalised training programme for each employee and meet with line managers and staff regularly to monitor and review progress.
Each employee has a regular learning session in the workplace with a qualified TBG Learning Employee Development Specialist who gives the personal guidance and practical support required to progress them through each stage of their training programme.
Train to Gain NVQs take on average 7-8 months to complete depending on the qualification.
- John Flavell - Warehouse Manager Key Catering Plc
"A lot of the team had shied away from education but the style of delivery for the NVQ really switched them on and the fear of learning has gone. The individual coaching from TBG Learning and the reviews and praise in the workplace have inspired us. The team is so much more conscious of what they are doing in their job and why they are doing it and as a result they have become far more confident about their work. We're a closer and stronger team."
Qualifications and courses:
Administration Level 2 NVQ
Complete two mandatory units
- Carry out your responsibilities at work
- Work within your business environment
Plus 3 optional units from 24
Some of the tasks you may be involved with to achieve the NVQ
- Communicate effectively with colleagues and customers
- Send and receive emails
- Produce documents such as letters and spreadsheets
- Manage activities using manual or electronic diary
- Research and report information
Customer Service Level 2 NVQ
Complete two mandatory units
- Prepare yourself to deliver good customer service
- Provide customer service within the rules
Plus 5 optional units from 17
Some of the tasks you may be involved with to achieve the NVQ
- Meet the needs and expectations of your organisation and customers
- Prepare yourself and your work area to deliver good customer service
- Record and store customer information safely and effectively
- Have an awareness of diversity and not discriminate against colleagues or customers
- Establish a good relationship with internal and external customers
- Communicate clearly and effectively face to face, over the telephone and using written communication
Information Technology Qualification (ITQ) Level 2 NVQ
Complete one mandatory unit
- Make selective use of Information Technology
Plus appropriate optional units for your role and level of expertise
Some of the tasks you may be involved with to achieve the NVQ
- Using Information Technology
- IT trouble shooting for users
- Use IT to exchange information
- Spreadsheets and or Databases
- Websites
- IT presentations
- Evaluate the impact of IT
- Operate a computer
- IT maintenance for users
- Internet and intranet and or Email
- Word processing
- IT artwork and images
- Specialist bespoke software
Logistics Storage and Warehousing Level 2 NVQ
Complete two mandatory units
- Contribute to effective working relationships
- Contribute to the maintenance of health, safety and security in the workplace
Plus 3 optional units from 5
Some of the tasks you may be involved with to achieve the NVQ
- Receiving loads and dispatching goods
- Placing goods in storage
- Assemble orders for dispatch
- Maintain the safety and quality of goods
- Maintain hygiene standards in handling and storing goods
Team Leading Level 2 NVQ
Complete four mandatory units
- Manage your own resources
- Provide leadership for your team
- Develop productive working relationships with colleagues
- Ensure your own actions reduce risk to health and safety
Plus 2 optional units from 5
Some of the tasks you may be involved with to achieve the NVQ
- Organise your team to deliver excellence in all daily tasks
- Monitor and solve problems
- Coach, develop and support staff
- Review performance of team
- Give staff constructive feedback
- Complete risk assessments
- Inform staff of updates
- Monitor customer problems, effectively dealing with issues
- Gather feedback from staff on suggested improvements
- Chair meetings
- Have knowledge of laws that affect you and your team at work
Short Courses
If the course or qualification you are looking for is not listed or does not meet your exact requirements we will be happy to discuss tailored courses to suit your needs.
Skills for Life Courses
- Skills for Life Certificate in Literacy
- Skills for Life Certificate in Numeracy
- Skills for Life Certificate in English for Speakers of Other Languages (ESOL)
Other Courses and Qualifications
- European Computer Driving Licence (ECDL)
- Technical Certificate in Administration
- Technical Certificate in Customer Service
- ILM Introductory Certificate in Team Leading
- ILM Introductory Certificate in First Line Management
Contact: For further information please contact your local Employer Division site
